Shipping Policy
We currently deliver across India to all metros and certain non-metro cities. We have tied up with a reliable logistics partner that ensures reliable delivery of non-perishable items across cities. We try our very best to ensure that there are no delays in shipments, but sometimes it’s beyond our control.
Shipping Time
This time is indicated alongside each product and reflects in the checkout page. Typically the lead time is 2-4 days.
The logistics partner gets a notification once the vendor has your product ready for dispatch. They will then pick it up from the vendor and deliver it to you between 8am to 9pm on all days Monday to Saturday.
We ship on all days (Monday to Saturday) except Sundays and public holidays.
If you feel that the packaging of the product is tampered or damaged at the time of delivery, please refuse to accept delivery of the product and contact us immediately at care@wibhoo.in, mentioning your order reference number. We shall ensure a replacement delivery is made to you at the earliest.
In case your shipment is delayed:
If there is a delay, please send us an email on care@wibhoo.in with your order number.
In the unfortunate scenario that your shipment has been misplaced or lost enroute, we can either resend the order to you (if the same products are still in stock), or issue a credit note to you.
Delivery Service Mechanism
We shall enable delivery services for any Products ordered through the Platform by the users and shall engage third-party service providers to deliver the Products and/or pick up the return packages, as required. The costs involved with regard to the delivery will be disclosed and shared with you at the time of making the purchase.
We will deliver the Products to your provided addresses and inform you of the costs related to the delivery.
