Returns, Exchanges & Refund Policy
Cancellations
In the event you wish to cancel an order placed on the Platform, you must do so only before the shipping ID is created and/or the cancellation option is available for your order on the Platform.
Replacement and Refund Policy
If upon receiving an order, you are dissatisfied with a part of/the complete order for any reason (such as products being the wrong fit, or color etc.), you must report the same to us within 7 (seven) days of receiving such order, pursuant to which we may replace the order placed or give you a credit note of the amount to you as per our discretion and the policy that would be mentioned on the Platform.
Damaged Product
In the event that you have received a damaged product and desire a replacement or a credit note for the order, you must report the same to us within 2 days of receipt of such order.
You may cancel the orders placed with us only before the shipping ID is created and/or the option to cancel is available on the Platform. You may demand a credit note/replacement of the delivered order within 2 days of it being delivered to you, if delivered damaged, and within 7 (seven) days, if you are dissatisfied with the order.
